Department of Public Safety


ORANGE ALERT: Campus Crisis Alert Notification System

OrangeAlert Logo Directed by Syracuse University's Department of Public Safety,
ORANGE ALERT is designed to provide rapid notification and instruction to SU students, faculty and staff, and SUNY College of Environmental Science and Forestry students in the event of a crisis in progress--an instance in which there is immediate threat of physical harm to members of the campus community.

When activated, ORANGE ALERT uses various communications mechanisms – including e-mail, text messaging and cell/landline phone calls – to send a brief notice about the situation and instructions of what to do. A typical message might read: "There is a (type of crisis) on campus at (a specific location); evacuate the area immediately and remain away until further instructed."

When an ORANGE ALERT message arrives, the recipient is asked to respond following the simple instructions in the notification message. Once the response is sent, the system recognizes that the message has been received and no further contact occurs. If the recipient does not respond to the first notification, the system remains in operation and attempts to contact the individual via another communications mechanism. The process continues until confirmation is provided.

After the ORANGE ALERT message, more detailed follow-up information is provided through various means, including, but not limited to, the University's website, e-mail, phone, and campus radio and television resources.

The Caller I.D. on a phone call from ORANGE ALERT will appear as 866-609-8028; similarly, a text message will appear from the number 24639. It is suggested that individuals program these numbers into their wireless devices as "SU ORANGE ALERT."

ORANGE ALERT contact information for students, faculty and staff is drawn from the MySlice online information system. Want to review and/or modify your contact information? Go to MySlice, log in using your NetID and Password, click on the "ORANGE ALERT" link, and then review/modify and save your information.

Questions? Contact OrangeAlert@syr.edu

Helpful Links


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Syracuse University (SU) will use reasonable efforts to provide timely, complete, and accurate information regarding crisis situations via the Orange Alert system. Because speed of notification will likely be more important in any crisis than completeness and accuracy, full investigation of information provided will generally not be possible, and information provided may not be fully accurate, complete, or timely in all respects. Functioning of the system is dependent upon third parties such as telecommunications and other service providers. As such, SU does not guarantee that the system will function or provide timely, complete, or accurate information in all instances and disclaims liability for any malfunction and/or untimely, incomplete, or inaccurate information. Users should not rely exclusively on Orange Alert as their sole source of information, should access other information sources, and remain alert to their surroundings and exercise appropriate personal caution at all times.