Department of Public Safety Syracuse University Syracuse University


Bullet CALL TRACE
Line

Call Trace is a service available to all students living in North and South Campus residence halls and apartments and administrative telephones on campus. Call trace helps the University community deal with harassing, obscene and/or annoying telephone calls by providing Caller ID information about the call. It also helps the Department of Public Safety put an end to these types of calls.

After receiving a nuisance call, please follow these steps:

  1. Hang up, lift the receiver and immediately dial 157.
  2. Once you dial 157 you will hear a recording that states the trace has been sucessful.
  3. Hang up, then immediately call the Department of Public Safety at 443-2224. If the caller threatens you or you feel you are in danger, immediately dial 711.

New Slocum Heights Area - Contact Telecommunications for instructions.

Once we receive your complaint, a public safety officer will respond to your location to investigate the incident. If you file a report, the NYNEX Annoyance Bureau will provide the CALL TRACE information to the Department of Public Safety.

NYNEX assess a $1.50 charge* to your phone bill for each successful trace.

Please direct questions regarding CALL TRACE to the Department of Public Safety at 443-5481 (business hours) or 443-2224 (TTD/TTY equipped).

* Fee subject to change.