Department of Public Safety Syracuse University Syracuse University


Bullet SHUTTLE U HOME CUSTOMER SERVICE SURVEY
Line

Please note: You are completing the following questionnaire under a condition of anonymity. If you wish that we contact you, please complete the 'Contact Information' section at the bottom of the page. All information is kept confidential.

Initially, how did you hear about the Shuttle U Home Program?
Other:
After signing in, how long did you have to wait for a ride?
Approximately how many people were waiting when you arrived?
Approximately how many people were waiting when you left?
When did you use the program?
Can you give us the date when this took place?
Approximately what time was it?
How acceptable was the amount of time that you had to wait, based on the number of people waiting for rides?
What do you think about the boundaries of the program?
Please specify:
Specify where you would like to have the boundaries extend or exclude:
How courteous was the SU Home driver/monitor in his/her interaction with you?
Please grade the overall service you received by the Shuttle U Home Program:
What did you do prior to using the SU Home Program?
Please feel free to make any additional comments or suggestions: 
CONTACT INFORMATION
Email Address:
Name:
Telephone:
Address:
State:
Zip Code
Would you like to be contacted by a member of the Department of Public Safety to discuss this matter further?